反思

本周四,我负责的一个业务模块-财务中心的计算器功能,在上线的时候被我自己发现了一个严重的问题,那就是0*9计算的结果会变成9而不是0.我赶紧把这个异常告诉了项目经理和研发人员,最终在第二天的中午1点左右,终于顺利的让计算器这个功能上线, 而这个是紧急发布,对我司的形象及声誉造成了很大的影响,也害的苏亮加班到大半夜,在此我非常的自责,事情虽然已经过去了两天左右,但是这两天我一直在反思,正所谓前事不忘后事之师,吃一堑长一智,如果不反思的话,那么这次过错,以后肯定还会出现。

首先分析这次事情产生的原因,主要有以下几点

  1. 测试人员(也就是我)的重大失职,在正式上线之前,有测试环境和release环境两次机会让我发现这个问题,而我都没发现,直到上线后五分钟的随机测试中我才发现这个严重的问题。
  2. 测试人员没有制定完整的测试计划,因为计算器是个新增的功能,而我在本周二前一直致力于csrf增删改的自动化测试,到周三的时候才开始测计算器,当时思想上不重视,只准备了15个测试用例, 主要就写了简单的加减乘除功能。我错误的认为一个计算器只要实现加减乘除计算正确就可以了,但是却忽略了这是一个严谨的逻辑问题,比如0*9和9*0 对于人类来说是没什么区别的,但是对于计算器来说就可能计算出不同的结果。而且小数的计算和整数的计算对计算器来说也是不同的,也是很容易出现问题的。
  3. 作为一个工作三年的“资深测试”,犯下这种轻敌的错误是非常致命的,如果这个bug是在第二天客户使用的过程中发现的话,我知道这意味着什么。这种情况一旦发生,后果不难想象,估计那个时候我恐怕写的就不是反思而是辞职报告了。
  4. 整体流程有缺陷,导致测试人员的失误延伸到了线上,一个完善的流程,能有效的规避某个环节出错而导致错误流到线上的风险,比如如果在我测试前能进行测试用例的评审,可以集思广益,完善测试用例。如果在上线前进行产品验收,产品经理能在提交验收报告前发现问题。

针对以上的原因,我总结了下这次事件中需要我反思并且在今后我会努力改正的几点:

  1. 在针对一个模块,尤其是新模块的测试的时候,需要明确写好测试用例,并且写好之后一定需要提交研发部门的同事评审,集思广益。
  2. 明确计划任务的优先级,此次失误就在于我在周四的时候拿出了一部分时间在release上去跑自动化脚本,其实本次csrf废弃后增删改的自动化并没有这么迫切,优先级肯定是不如计算器高的。以后我在跟进项目的时候一定要明确每个分工的优先级
  3. 从思想上重视功能测试。因为从七月份进入公司后我一直都是在从事webUI的自动化脚本的编写,对于功能测试确实是没放在心上,这也导致了本次失误。
  4. 今后务必要对自己说的话负责,之前开会的时候由于对于计算器这个功能完全没放在心上,所以导致了写测试用例的时间很短,执行测试的时间也很短。今后一定要在答应接某个任务之前,仔细评估难度和时间,不能因为是领导交代的就无条件接受。

 

正所谓,犯错不可怕,可怕的是没有反思,而在一个坑上甩了两次。希望在以后的工作中,大家一起规范流程,汲取教训。让我们的产品越来越好。

 

About the author: tangtao

5,339 comments to “反思”

You can leave a reply or Trackback this post.

  1. minecraft free download 2018 - 2018年10月11日 at 15:59 Reply

    First off I would like to say terrific blog!
    I had a quick question which I’d like to ask if you do not mind.
    I was curious to find out how you center yourself and clear your head prior to writing.

    I’ve had difficulty clearing my thoughts in getting my thoughts out there.
    I truly do take pleasure in writing but it just seems
    like the first 10 to 15 minutes are generally wasted just trying
    to figure out how to begin. Any suggestions or tips?
    Thank you!

  2. minecraft free download 2018 - 2018年10月10日 at 17:07 Reply

    Helpful info. Fortunate me I found your web site accidentally,
    and I’m surprised why this accident didn’t came about in advance!
    I bookmarked it.

  3. minecraft free download 2018 - 2018年10月9日 at 02:18 Reply

    Tremendous things here. I am very happy to look your post.
    Thank you so much and I am taking a look ahead to touch you.
    Will you kindly drop me a mail?

  4. minecraft free download 2018 - 2018年10月9日 at 01:44 Reply

    I am curious to find out what blog platform you are using?

    I’m having some small security issues with my latest
    website and I would like to find something more secure.
    Do you have any recommendations?

  5. minecraft free download 2018 - 2018年10月9日 at 00:34 Reply

    Hello my loved one! I wish to say that this article
    is amazing, nice written and come with almost all vital
    infos. I’d like to see extra posts like this .

  6. minecraft free download 2018 - 2018年10月8日 at 19:52 Reply

    This web site really has all the info I wanted about this subject and didn’t know who to ask.

  7. discord cool bots - 2018年10月8日 at 16:03 Reply

    A formidable share, I simply given this onto a colleague who was doing just a little analysis on this. And he in reality bought me breakfast as a result of I discovered it for him.. smile. So let me reword that: Thnx for the treat! However yeah Thnkx for spending the time to debate this, I feel strongly about it and love studying extra on this topic. If possible, as you develop into expertise, would you mind updating your blog with more particulars? It’s extremely helpful for me. Large thumb up for this blog publish!

  8. minecraft - 2018年10月8日 at 05:18 Reply

    Thanks designed for sharing such a good thinking, piece of writing is nice, thats why i have read it completely

  9. minecraft - 2018年10月7日 at 14:09 Reply

    I will immediately grab your rss feed as I can not
    to find your email subscription link or newsletter service.
    Do you have any? Please permit me recognize in order that I may
    just subscribe. Thanks.

  10. minecraft - 2018年10月6日 at 18:25 Reply

    Hurrah! Finally I got a website from where I be capable of actually get valuable facts regarding my study and knowledge.

  11. minecraft - 2018年10月6日 at 00:01 Reply

    It’s genuinely very complex in this busy life to listen news on Television, therefore I simply use world
    wide web for that purpose, and get the most recent information.

  12. minecraft - 2018年10月5日 at 08:40 Reply

    May I simply say what a relief to find a person that really knows what they are discussing
    on the internet. You certainly know how to bring a problem to light and make it important.
    More and more people ought to check this out
    and understand this side of the story. I was surprised you’re not more popular given that you surely have the gift.

  13. hack - 2018年10月4日 at 13:04 Reply

    Peculiar article, totally what I wanted to find.

  14. Windy - 2018年10月3日 at 22:49 Reply

    That is what Methodology Actors name ‘sense memory’.

  15. minecraft - 2018年10月2日 at 19:06 Reply

    Hurrah, that’s what I was searching for, what a data!
    existing here at this weblog, thanks admin of this website.

  16. minecraft - 2018年10月2日 at 13:00 Reply

    You actually make it seem so easy with your presentation but I find this topic to be actually something that I think I would
    never understand. It seems too complicated and extremely broad for me.

    I am looking forward for your next post, I will try to get the hang of it!

  17. minecraft - 2018年10月2日 at 12:39 Reply

    I have been surfing online more than 3 hours lately, yet I
    by no means found any attention-grabbing article like yours.
    It’s lovely worth sufficient for me. In my view, if all web owners and bloggers made just right content material
    as you did, the net will likely be much more helpful than ever before.

  18. minecraft - 2018年10月2日 at 07:42 Reply

    It’s in fact very difficult in this full of activity life
    to listen news on Television, therefore I simply use world wide web for that purpose,
    and take the newest information.

  19. minecraft - 2018年10月2日 at 05:47 Reply

    I know this if off topic but I’m looking into starting my own blog and was curious what all is needed to get setup?
    I’m assuming having a blog like yours would cost a
    pretty penny? I’m not very internet smart so I’m not 100% sure.
    Any recommendations or advice would be greatly appreciated.
    Thanks

  20. minecraft - 2018年10月2日 at 02:13 Reply

    I am in fact happy to glance at this web site posts which consists of lots of useful
    facts, thanks for providing these data.

  21. minecraft - 2018年10月1日 at 21:59 Reply

    I think this is one of the most vital info for me.
    And i’m glad reading your article. But want to remark
    on some general things, The site style is ideal, the articles is really
    excellent : D. Good job, cheers

  22. minecraft - 2018年10月1日 at 21:34 Reply

    I don’t even know how I ended up here, but I thought this post was great.
    I do not know who you are but definitely you’re going to a
    famous blogger if you are not already 😉 Cheers!

  23. minecraft - 2018年10月1日 at 20:19 Reply

    Hey There. I discovered your weblog the use of msn. That
    is an extremely well written article. I will make sure to bookmark it and
    come back to read more of your helpful information. Thank you for the post.
    I will definitely comeback.

  24. minecraft - 2018年10月1日 at 15:43 Reply

    It’s enormous that you are getting ideas from this post as well as
    from our argument made at this place.

  25. minecraft - 2018年10月1日 at 15:28 Reply

    Great blog you’ve got here.. It’s difficult to find good quality writing like
    yours nowadays. I seriously appreciate individuals like you!
    Take care!!

  26. r/windowsdownloads/ - 2018年10月1日 at 15:03 Reply

    A formidable share, I simply given this onto a colleague who was doing just a little analysis on this. And he in reality bought me breakfast as a result of I discovered it for him.. smile. So let me reword that: Thnx for the treat! However yeah Thnkx for spending the time to debate this, I feel strongly about it and love studying extra on this topic. If possible, as you develop into expertise, would you mind updating your blog with more particulars? It’s extremely helpful for me. Large thumb up for this blog publish!

  27. minecraft - 2018年10月1日 at 13:50 Reply

    I am sure this piece of writing has touched all the internet visitors, its really really nice post on building up new
    blog.

  28. minecraft - 2018年10月1日 at 12:24 Reply

    I believe this is among the most significant info for me.
    And i am glad reading your article. However want to commentary on some normal issues, The web site
    taste is perfect, the articles is in reality nice : D.
    Good task, cheers

  29. minecraft - 2018年10月1日 at 12:04 Reply

    What’s up, I desire to subscribe for this blog to take latest
    updates, thus where can i do it please assist.

  30. ark commands - 2018年10月1日 at 11:32 Reply

    There are some interesting points in time in this article however I don’t know if I see all of them heart to heart. There’s some validity but I will take maintain opinion till I look into it further. Good article , thanks and we would like more! Added to FeedBurner as nicely

  31. https://www.reddit.com/.../windowsdownloads/ - 2018年10月1日 at 09:39 Reply

    I’d need to test with you here. Which is not one thing I normally do! I get pleasure from studying a put up that may make people think. Additionally, thanks for permitting me to remark!

  32. best news sites - 2018年10月1日 at 08:26 Reply

    Thank you, I have just been looking for info approximately this topic for
    a while and yours is the greatest I’ve found out till now.

    But, what in regards to the bottom line? Are you sure concerning
    the supply?

  33. minecraft - 2018年10月1日 at 06:56 Reply

    Incredible points. Great arguments. Keep up the
    great spirit.

  34. best free android launcher 2017 - 2018年9月30日 at 19:36 Reply

    Can I just say what a reduction to find someone who actually knows what theyre speaking about on the internet. You positively know learn how to carry a difficulty to light and make it important. Extra people must learn this and perceive this side of the story. I cant imagine youre not more common since you undoubtedly have the gift.

  35. fortnite vbucks generator tool 2018 - 2018年9月28日 at 23:36 Reply

    You made some decent points there. I regarded on the internet for the difficulty and found most individuals will associate with along with your website.

  36. gambling blog - 2018年9月24日 at 03:20 Reply

    I was suggested this website by my cousin. I’m not sure whether this post is written by him as nobody else know such detailed about my problem. You’re amazing! Thanks!

  37. minecraft - 2018年9月16日 at 12:30 Reply

    Heya! I’m at work browsing your blog from my new apple iphone!
    Just wanted to say I love reading your blog and look forward to all your posts!

    Keep up the superb work!

  38. Pirate Proxy : Pirate Bay Proxy To Unblock Tpb | mirror sites The pirate bay - 2018年9月16日 at 07:37 Reply

    Youre so cool! I dont suppose Ive read anything like this before. So good to seek out any individual with some authentic ideas on this subject. realy thank you for starting this up. this web site is one thing that’s wanted on the web, somebody with a little originality. helpful job for bringing something new to the web!

  39. dress online malaysia murah - 2018年9月14日 at 07:24 Reply

    You made some decent points there. I regarded on the internet for the difficulty and found most individuals will associate with along with your website.

  40. rapid tone shark tank - 2018年9月9日 at 03:47 Reply

    You made some decent points there. I regarded on the internet for the difficulty and found most individuals will associate with along with your website.

  41. Webdiensten - 2018年9月9日 at 00:15 Reply

    There are some attention-grabbing cut-off dates in this article however I don’t know if I see all of them heart to heart. There may be some validity however I will take maintain opinion until I look into it further. Good article , thanks and we would like extra! Added to FeedBurner as well

  42. bandarq online - 2018年9月8日 at 04:01 Reply

    This is the suitable blog for anybody who wants to search out out about this topic. You realize so much its virtually hard to argue with you (not that I truly would need…HaHa). You undoubtedly put a brand new spin on a subject thats been written about for years. Nice stuff, simply great!

  43. malaysia seo specialist - 2018年9月3日 at 10:16 Reply

    Youre so cool! I dont suppose Ive read anything like this before. So nice to find any individual with some authentic ideas on this subject. realy thank you for beginning this up. this website is something that is wanted on the internet, someone with a little originality. useful job for bringing one thing new to the internet!

  44. A2 (DIA: ) AMBU 17348 DE LA REYSTRAAT 3072TB ROTTERDAM ROTTDM bon 146772 - 2018年9月3日 at 03:08 Reply

    A formidable share, I simply given this onto a colleague who was doing just a little analysis on this. And he in reality bought me breakfast as a result of I discovered it for him.. smile. So let me reword that: Thnx for the treat! However yeah Thnkx for spending the time to debate this, I feel strongly about it and love studying extra on this topic. If possible, as you develop into expertise, would you mind updating your blog with more particulars? It’s extremely helpful for me. Large thumb up for this blog publish!

  45. hasil riset saham - 2018年8月28日 at 10:42 Reply

    Your blog on ?????? – Tangtao is awesome. I hope u can continue delivering many more article soon. Long live http://www.lhtangtao.com

Comment pages

Leave a Reply

Your email address will not be published.